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Stock
• all products in our web shop are in stock and ready to ship out immediately. When a product is not in stock you cannot order it.

 

How do I place an order?
• select the quantity of the product of your choice and click the “Available, buy now!” button to place it in your cart.
• check the products in your cart and the quantity. Then click “check out” or “continue shopping” to check out later.
• log into your account, check your name and address and click “continue check out”.
• If you don’t have an account click “make an account” . Fill in the required fields and click “create account”.
• now check everything in your cart and if your name and address are correct.
• select your shipping method. Choose “send this order to me” or “pick up in shop” when you want to pick up your order in our shop. And don’t forget to fill in a pick-up date.
• select the payment method of your choice and click “pay order”.
• the TWYP pages will guide you through your payment. When you have chosen “rembours” or “pay in shop” your order is already received by us and in process.
• you will receive a confirmation e-mail and we are already busy with your order.

 

Payment options

 

• credit card. We accept Visa and Master cards.

• PayPal. The save and easy way to pay online. Our PayPal account: koen@soulcycle.com

• banktransfer. Please use our IBAN number NL57 INGB 0680 0425 20 and our bankcode BIC (Bank Identifier Code or SWIFT- code) INGBNL2A to speed up the transfer..Our bank address is: ING Bank Amsterdam, Foreign Operations, PO Box 1800, 1000 BV Amsterdam, The Netherlands. After receiving your payment, we will ship your order. do not forget to click on the ‘I AGREE’ button on the TWYP payment pages to finish your order.

• pay in shop. It’s possible to order online and pick up your order in our shop at the Weteringsschans 221 in Amsterdam. You can pay in our shop with cash, debit card (pin) and/or creditcard: Visa card & Mastercard.

 

Info about VAT

• all our prices are displayed inclusive 21% VAT (value added tax)

• orders from inside the EU will not have added taxes or customs fees to their orders.

• orders from outside the European Union do not have to pay this 21% VAT. So products in your cart are shown in Euro and without the 21% VAT. Local VAT, custom taxes and fees can be added by your authorities and are the customers responsibility.

 

Return policy
• return within 7 days after invoice date.
• sale items can’t be returned.
• return with original invoice and packaging.
• no returns on products that have been installed.
• you are responsible for the shipping costs.

 

Shipping information
• your order will be shipped with PostNL. 
• we ship on weekdays only.

• at the border your package is handed over to your local delivery company. They will deliver and you have to sign for receipt of the parcel.
• orders send with PostNL can be traced as your parcel has been shipped. You will receive the parcel number and tracking info by e-mail.

• shipping time depends on the country you life in, see more info right below. When your country is not listed here please let us know and we will add it.

 

 

EU country days EU country days outside the EU

days

 

Austria 2 - 4 Latvia 4 - 5 Australia 6 - 8
Belgium 1 - 2 Lithuania 4 - 5 Brazil 6 - 9
Bulgaria

4 - 5

Luxembourg 2 Canada 5 - 6
Czech Republic 3 - 5 Poland 3 - 5 China 8 - 15
Denmark 2 - 3 Portugal 3 - 5 Hong Kong 5 - 7
Germany 2 Romania 4 - 5 Japan 4 - 5
Estonia 5 Slovakia 3 - 5 New Zealand 6 - 9
Finland 4 - 5 Slovenia 4 - 5 Norway 3 - 4
France 2 - 3 Spain 3 - 5 Switzerland 2 - 3
Hungary 3 - 5 Sweden 2 - 4 United States 4 - 7
Ireland  3 - 4 United Kingdom 2 - 3    
Italy  3 - 5        

 

Shipping & Handling costs

• is depending on the country you live in and the total weight of your order. Our website calculates the shipping quote when you place an order. Below you can see the shipping cost to your country.

• the costs includes the handling fees.

 

EU countries
(including 21% VAT):

 

 

Kilograms

 

<0,05 <0,10 <0,25 <0,50 <0,75 <3,75 <8,00 <12,00 <18,00 <22,5 <40,0
Austria € 2,54 € 3,81 € 6,35 € 15,00 € 15,50 € 16,50 € 17,50 € 19,00 € 20,50 € 23,00 € 33,00
Belgium € 2,54 € 3,81 € 6,35 € 9,50 € 9,50 € 10,50 € 11,50 € 11,50 € 11,50 € 11,50 € 23,00
Bulgaria € 2,54 € 3,81 € 6,35 € 13,50 € 13,50 € 35,00 € 36,50 € 37,50 € 39,50 € 41,50 € 53,00
Cyprus € 2,54 € 3,81 € 6,35 € 14,50 € 24,50 € 30,50 € 38,50 € 46,50 € 57,50 € 67,50 € 77,50
Czech Republic € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 24,00 € 28,00 € 33,00 € 37,00 € 41,00 € 45,00
Denmark € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 19,00 € 22,00 € 25,00 € 27,00 € 30,00 € 33,00
Estonia € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 37,00 € 42,00 € 46,00 € 50,00 € 54,00 € 58,00
Finland € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 24,00 € 28,00 € 33,00 € 37,00 € 41,00 € 45,00
France € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 19,00 € 22,00 € 33,00 € 27,00 € 30,00 € 33,00
Germany € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 12,50 € 12,50 € 12,50 € 12,50 € 12,50 € 26,00
Greece € 2,54 € 3,81 € 6,50 € 12,50 € 23,00 € 27,50 € 37,50 € 47,50 € 57,50 € 67,50 € 77,50
Hungary € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 24,00 € 28,00 € 33,00 € 37,00 € 41,00 € 45,00
Ireland € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 43,00 € 47,00 € 51,00 € 55,00 € 59,00 € 64,00
Italy € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 19,00 € 22,00 € 25,00 € 27,00 € 30,00 € 33,00
Latvia € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 37,00 € 42,00 € 46,00 € 50,00 € 54,00 € 58,00
Lithuania € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 37,00 € 42,00 € 46,00 € 50,00 € 54,00 € 58,00
Luxembourg € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 17,00 € 20,00 € 23,00 € 26,00 € 28,00 € 31,00
Malta € 2,54 € 3,81 € 6,50 € 12,50 € 23,00 € 27,50 € 37,50 € 47,50 € 57,50 € 67,50 € 77,50
Poland € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 24,00 € 28,00 € 33,00 € 37,00 € 41,00 € 45,00
Portugal € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 43,00 € 47,00 € 51,00 € 55,00 € 59,00 € 64,00
Reunion € 2,54 € 3,81 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50
Romania € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 33,00 € 37,00 € 41,00 € 45,00 € 49,00 € 53,00
Slovakia € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 24,00 € 28,00 € 33,00 € 37,00 € 41,00 € 45,00
Slovenia € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 24,00 € 28,00 € 33,00 € 37,00 € 41,00 € 45,00
Spain € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 22,00 € 25,00 € 28,00 € 30,00 € 33,00 € 36,00
Sweden € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 19,00 € 22,00 € 25,00 € 27,00 € 30,00 € 33,00
United Kingdom € 2,54 € 3,81 € 3,75 € 7,50 € 10,50 € 19,00 € 22,00 € 25,00 € 27,00 € 30,00 € 33,00
                       

 

Non EU countries
(excluding 21% VAT)

 

                     

Kilograms

<0,05 <0,10 <0,25 <0,50 <0,75 <3,75 <8,00 <12,00 <18,00 <22,5

<40,0

 

Australia

€ 2,25

€ 3,25

€ 6,50

€ 12,50

€ 23,00

€ 48,50

€ 77,50

€ 106,50

€ 135,50

€ 164,50

€ 193,50

Belarus € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 27,50 € 37,50 € 47,50 € 57,50 € 67,50 € 77,50
Bolivia € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50
Brazil € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50
Canada € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50
Colombia € 2,25 3,25 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50
Costa Rica € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50

Croatia

€ 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 27,50 € 37,50 € 47,50 € 57,50 € 67,50 € 77,50
Faroe Islands € 2,25 € 3,25 € 6,50 € 12,50 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50
Guatemala € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50
Hong Kong € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50
Israel € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50
Japan € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50
Kazakhstan € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50
Korea, North € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50
Korea, South € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50
Malaysia € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50
New Zealand € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50
Norway € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 27,50 € 37,50 € 47,50 € 57,50 € 67,50 € 77,50
Peru € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50
Puerto Rico € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 27,50 € 37,50 € 47,50 € 57,50 € 67,50 € 77,50
Russian Federation € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 27,50 € 37,50 € 47,50 € 57,50 € 67,50 € 77,50
Serbia € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 28,00 € 38,00 € 48,00 € 58,00 € 68,00 € 77,00
Singapore € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50
Switzerland € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 27,50 € 37,50 € 47,50 € 57,50 € 67,50 € 77,50
Thailand € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50
Turkey € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 27,50 € 37,50 € 47,50 € 57,50 € 67,50 € 77,50
Ukraine € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 27,50 € 37,50 € 47,50 € 57,50 € 67,50 € 77,50
United Arab Emirates € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 135,50 € 164,50 193,50
United States € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 48,00 € 77,00 € 107,00 € 136,00 € 165,00 € 194,00
Venezuela € 2,25 € 3,25 € 6,50 € 12,50 € 23,00 € 48,50 € 77,50 € 106,50 € 135,50 € 164,50 € 193,50

 

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